Downtown Chicago construction site with a crane and workers

These two phrases get used interchangeably in defect files, and they are not the same question. One is about a physical result. The other is about conduct. A report that conflates them is harder to defend than one that keeps them apart, because the evidence for each is different.

Workmanship is about execution

Workmanship asks a narrow question: does the installed condition match what the work was required to be? The measure comes from the contract documents, the approved submittals, the manufacturer instructions and accepted trade practice.

It is answered by comparison. The requirement is in the record, the condition is at the property, and the finding is the distance between them. Workmanship review is largely a documentation and measurement exercise, and its strength is that it does not depend much on judgement.

Standard of care is about conduct

Standard of care asks what a reasonably careful contractor would have done in the same circumstances, and whether the performance on this project met that measure. It covers how the work was managed rather than how a single detail turned out.

In practice it reaches:

  • Sequencing and coordination between trades and subcontractors
  • Supervision, quality control and correction of defective work
  • Protection of finished work and of adjacent existing conditions
  • Response once a problem was identified or should have been

This is judgement-based, which is why it depends on someone who has actually run the work. Standard of care opinions carry weight when they come from a background of building the same kind of work, not from reading about it.

The same facts, two different findings

A single condition can produce a finding under either heading, or both, and they are not equivalent.

Take an assembly installed out of sequence, so that a later trade damaged completed work. The workmanship finding is that the damaged element does not meet the required condition. The standard of care finding is that the sequence and the protection of finished work fell below what a careful contractor would have managed. The first is about the element. The second is about the way the project was run.

It is also possible to have one without the other. A trade can execute a detail exactly as drawn, and the detail can still fail, which is a design question and neither a workmanship nor a standard of care finding. Equally, a contractor can manage a project competently and still have one installer produce defective work on one day.

Why counsel should care about the distinction

The distinction affects what evidence is needed. A workmanship finding needs documents and measurements. A standard of care finding needs the project record: schedules, correspondence, inspection reports, meeting minutes and the sequence of what happened when.

It also affects who the finding points at. Workmanship tends to point at the trade that performed the work. Standard of care tends to point at whoever was responsible for managing and supervising it. Those are frequently different parties.

Saying which one you mean

A report should state, for each finding, which measure it is applying and what that measure is drawn from. Where a finding rests on trade practice rather than on a document, that should be visible. Where it rests on a specification clause, the clause should be identified.

The advantage is not tidiness. It is that each finding can then be tested on its own terms, which is what a well-built opinion should invite rather than resist. That approach carries through the full sequence of inspection, reporting and testimony.

Discuss a matter

If you are evaluating a construction defect claim in Chicago or Cook County, send the parties, the property and the key dates for a conflict check and a scope discussion. Paul Gaston can be reached at paul@expertwitness.co or on 773-619-1226, or through the contact page.